Refunds

Updated October 21, 2026

Short version: a press that worked isn’t refunded, even if it made Nothing. Getting Nothing is not a mistake. Anything else that went wrong, we’ll fix.

Jams

If the button jams (the server decided on a card and the model couldn’t make it), the press is given back automatically to wherever it came from: your pack, your free presses, or a code. You don’t need to ask.

Mistakes and unused presses

If you think you were charged by mistake or something went wrong, write to support@pressit.ai within 30 days and we’ll look at it. Unused presses are refunded at the price you paid for them in their pack.

Disputes

Please write to us before disputing a charge with your card issuer; we refund mistakes. If you do open a dispute, we’ll pause your presses until it’s resolved.

Deleting your account

Unused presses are lost when you delete your account; write to us first if you want them refunded.

If Press it shuts down

If we ever shut Press it down for good, we’ll refund unused paid presses to the original payment method where we can, and say so on the site at least 30 days ahead.

The full rules are in the Terms.